The operational protocols in the long term care system has become a central issue in the novel coronavirus. It is in the face of a global pandemic that this system requires an overhaul in order to protect the vulnerable. Orderly Terrie Laplante-Beauchamp recently shared her account of the depth of despair among residents and staff in the long term care facility where she worked in Montreal. Laplante-Beauchamp is a hero along side countless other health care workers in long term care who are facing an unmanageable crisis in the time of a global health emergency.
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